{"id":2513,"date":"2016-03-21T13:06:29","date_gmt":"2016-03-21T13:06:29","guid":{"rendered":"http:\/\/okthemes.com\/villenoirdemonew\/?page_id=519"},"modified":"2016-03-21T13:06:29","modified_gmt":"2016-03-21T13:06:29","slug":"faq-2","status":"publish","type":"page","link":"http:\/\/joaoclara.com\/pt\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Sobre<\/p>\n\t\t

Delivery<\/h2>\n\t<\/div> \n\t
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What courier do you use for deliveries?<\/strong><\/span><\/p>\n

We use DHL to send all of our orders and they are forwarded to the national postal service on arrival in the country of destination.<\/p>\n

How long does delivery take?<\/strong><\/span><\/p>\n

International orders generally take between 1-3 working days to arrive. A delivery within Germany usually takes 1-2 working days.<\/p>\n

How much is delivery?<\/strong><\/span><\/p>\n

We offer FREE Delivery on all orders over \u20ac50 \/ \u00a350 \/ 50 CHF.<\/p>\n

Can I track my item?<\/strong><\/span><\/p>\n

Yes. You will be sent a confirmation email as soon as your order has been processed. This email will also contain your tracking number.<\/p>\n

Do you deliver to my country?<\/strong><\/span><\/p>\n

We currently ship to the following countries: Austria, Belgium, Finland, France, Germany, Netherlands, Spain, Sweden, Switzerland, Ireland and the UK.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Sobre<\/p>\n\t\t

Payment<\/h2>\n\t<\/div> \n\t
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Which payment methods do you accept?<\/strong><\/span><\/p>\n

We currently accept all relevant credit and debit cards including Visa, Mastercard, PayPal and Postfinance.<\/p>\n

What currencies can I use?<\/strong><\/span><\/p>\n

We accept payment in Euros, GBP and CHF only.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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Sobre<\/p>\n\t\t

Devolu\u00e7\u00f5es<\/h2>\n\t<\/div> \n\t
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What is your online returns policy?<\/strong><\/span><\/p>\n

If you are not completely happy with the goods that you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.<\/p>\n

Once returned you are entitled to receive an exchange or a refund.<\/strong><\/span><\/p>\n

We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.<\/p>\n

Please enclose the completed Returns Form with your goods, and make sure all returned items are well packaged, so as not to be damaged in the post.<\/p>\n

How do I return an item?<\/strong><\/span><\/p>\n

To return an item you can simply complete the enclosed returns form and attach the return address to the package and take it to your local post office.<\/p>\n

Who pays for return postage?<\/strong><\/span><\/p>\n

We offer FREE return postage on all orders returned within 14 days of receipt.<\/p>\n

Can you confirm you have received my return?<\/strong><\/span><\/p>\n

We aim to process returns within 2 working days of receiving them. You will be notified by email once the returns process is complete.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"About Delivery What courier do you use for deliveries? We use DHL to send all of our orders and they are forwarded to the national postal service on arrival in
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